Frequently Asked Questions
Everything you need to know about shopping with Ach Direct Debit.
What payment methods do you accept?
We specialize in secure ACH direct debit payments, but we also accept all major credit cards including Visa, Mastercard, and American Express for your convenience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Are your clothing items true to size?
Most of our pieces are designed for a standard fit. We recommend checking the detailed size guide available on each product page for specific measurements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.